Refund policy

*Last updated: September 10, 2026*

At Smarter4Me, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within *7 days of delivery*, subject to the conditions below.

### Return Eligibility

To be eligible for a return:

* Your return request must be submitted within 7 days of the date your order was delivered.
* The product must be unused and in its original condition.
* The product must be returned with its original packaging and included accessories.
* Products that have been damaged, used improperly, modified, or returned without their original packaging may not be eligible for a refund.

### How to Request a Return

Please contact our customer support team at smarterfourme@gmail.com with:

* Your order number
* The reason for the return
* Photos of the product and packaging, if applicable

Do not send a product back before receiving return instructions from our customer service team.

### Return Shipping

Unless the product arrived damaged or defective, the customer is responsible for the cost of return shipping.

Because our products are shipped internationally, return instructions and the return destination may vary depending on the order.

### Refunds

Once your returned product is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow your payment provider additional time to process and display the refund.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

### Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible after delivery with photos of the item and packaging. We will review the issue and work with you toward an appropriate resolution.

### Non-Returnable Items

Certain items may not be eligible for return where applicable, including products that have been used, damaged after delivery, or returned without required accessories or original packaging.

### Contact

For questions about returns or refunds, contact:

*Smarter4Me*
Email: smarterfourme@gmail.com